Website Conditions of Use and Privacy Policy

(2.1) What information do we collect?

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We may collect, store and use the following kinds of personal information:

(a) anonymous information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system type and version, referral source, length of visit, page views, website navigation paths and service usage);

(b) information relating to any transactions carried out between you and us on or in relation to this website;

(f) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters;

(g) information that you provide to us for the purpose of using our website-based and other services; and

(h) any other information that you choose to send to us.

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(2.2) Using your personal information

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Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

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We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(g) send you email notifications which you have requested;

(h) send to you our newsletter and other communications relating to our organisation where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require communications);

(i) provide third parties with statistical information about our website users – but this information will anonymised and can not be used to identify any individual user; and

(j) deal with enquiries and complaints made by or about you relating to the website.

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Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

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We do not take online transactions.

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We may use a third party to analyse form submissions for spam. If you submit a form protected by this third party on our website, the information that you supply using the form will be analysed by them for textual analysis. This information will not be used in any other way.

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(2.3) Other disclosures

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We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

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In addition, we may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

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(2.4) International data transfers

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Our website hosting service and email hosting service is provided by Siteground and we have chosen servers based in the UK. However from time to time for service reasons our email and website hosting may be stored and processed in and transferred between any of the countries in which Siteground operates in order to enable continuity of service. Siteground’s data processing agreement can be found here https://www.siteground.co.uk/term/297.htm?uado=1 and information about their data servers locations can be found here https://www.siteground.com/datacenters .

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This means that information that you provide may be transferred to countries that do not have data protection laws equivalent to those in force in the European Economic Area.

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You expressly agree to such transfers of personal information if you send us emails with personal information in.

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(2.5) Security of your personal information

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We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

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Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

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(2.6) Policy amendments

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We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

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We may from time to time also notify you of changes to our privacy policy by email.

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(2.7) Your rights

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You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) a possible payment of a fee (currently fixed at £10.00); and

(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

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(2.8) Third party websites

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The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

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(2.9) Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated. Email support@hbasupport.org.